Shipping policy


At Epic Retro, we ship worldwide, including the UK, United States, Canada, and Australia. Please review the details below before placing your order.
1. Processing Time
Orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email once your order has shipped.
2. Shipping Times
Estimated delivery times vary by destination:
• United Kingdom: 3–7 business days
• United States & Canada: 7–14 business days
• Australia: 7–14 business days
Please note these are estimates and delivery times may vary due to customs processing, courier delays, or other factors outside our control.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. Any applicable promotions will be reflected before payment.
4. Customs, Duties & Taxes
For international orders, your country may charge customs fees, import duties, or taxes upon delivery. These charges are the responsibility of the customer and are not included in the order total unless otherwise stated at checkout.
5. Order Tracking
Once your order ships, you will receive a tracking number by email so you can follow your package’s progress.
6. Lost or Delayed Packages
If your order has not arrived within the estimated delivery window, please contact us at info@epicgouk.com and we will investigate with the courier.
7. Incorrect Address
Please double-check your shipping address at checkout. Epic Retro is not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.
8. Contact Us
For any shipping questions, reach out to us at info@epicgouk.com.